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we're here
for you

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Banking shouldn’t be a hassle and it definitely shouldn’t be the source of all your headaches. As Arizona’s credit union, we’re all about making your life easier. Whether you need to report a stolen debit card, ask about investment products, or just need to speak to a real person, we’ve got you covered. You need real answers and waiting on hold with the other guys just isn’t going to cut it. We’ve put together a list of our most frequently needed services so you can spend more time on the finer things in life and less time searching for answers.

call us:

Member Information Center

Our Member Information Center houses some of the brightest minds in the business. Need help with online banking? We can walk you through it. Want to know which shared branching location is closest to you? We can help. Just need to talk to a friend? We can be that too! Whatever you need, our team is ready for anything life throws your way.

loan by phone department


As much as we love seeing our members every day, we know you lead busy lives filled with work, errands, playdates, retail therapy, and family life. If you don’t have time to stop by a branch, or aren’t crazy about online applications, give us a call and we’d be happy to help you secure the loan you need.

Lost or Stolen ATM Card

Your ATM card may be the card you use the most and we don’t want you to be without it. If your card is missing, or you realize it has been stolen, please contact us right away or visit your nearest branch. We’ll block your old card from being used and provide a new one so you can rest easy knowing you’re in good hands.

lost or stolen debit card


 Toll-Free:                        Activation + Set PIN:

Our goal at SunWest Credit Union is to be a partner in improving your financial health. That means working hard behind the scenes to keep your money safe. Please call us or visit a branch as soon as you notice your card is missing, and we’ll do what we do best–protect your money so you can focus on enjoying life.

voice access line (val)


Life happens. Sometimes you need help in the middle of the night. Call our Voice Access Line and use this cheat sheet for a stress-free experience and access to everything you need, whenever you need it.

looking for other helpful numbers?

Learn more about our branch locations or find a Co-Op Shared Branch near you.

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safety first

As a local credit union in Arizona, we care about our community. Our mission is to help members grow and thrive financially, and we can’t do that without helping you combat fraud. Unfortunately, advances in technology make it even easier for criminals to obtain your sensitive information, and their methods have become increasingly convincing. Remember, we will never send you an email asking you to confirm your account number, passwords, or social security number. If you receive an email asking for this information, do not reply and report the message. If you have already confirmed information in an email, contact us ASAP so we can investigate and help you resolve any potential issues.

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let's get social

follow us on social media for the latest in events, promos, branch closures, and more!

pounce and pals

Did you know Pounce has his very own Instagram account? Follow our favorite furry friend and youth account mascot, Pounce the Ocelot, at @pounceaccounts!



Can't bring yourself to pick up the phone? We get it! Fill out the form below and one of our trusty team members will get back to you in a jiffy.

Do not send sensitive personal information through this contact form, such as account or loan numbers. Instead, click the envelope icon inside of Online Banking, or give us a call at(602) 866-1100. All fields are required.
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supervisory committee

The supervisory committee is a panel that operates independently of the Board of Directors. Among its many roles is serving as the liaison between the membership and management of the credit union.

If you have an issue that has not been resolved to your satisfaction, please contact our Supervisory Committee at

All such communication is reviewed by members of the supervisory committee and will be acted on accordingly.