get in touch
Connect with your favorite credit union no matter where you are.
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contact form
Can't bring yourself to pick up the phone? We get it! Fill out the form below and one of our trusty team members will get back to you in a jiffy.
Get in Touch FAQ
Trouble logging in?
Still having trouble? Give us a call at 602.866.1100
Do I have an ATM or a debit card?
Your SunWest debit card can be used to withdraw cash from ATMs, make purchases online or in-store, pay bills, and more. On the other hand, an ATM card can only be used to withdraw cash from ATMs.
What is the Voice Access Line?
The Voice Access Line (VAL) is an automated self-service system members can use to access certain account services such as balance inquiries, account history, funds transfers, and more.
How do I navigate through the VAL menu?
Use this handy resource to guide you through the Voice Access Line system.
What can MAC help me with?
Our Member Advocacy Center houses some of the brightest minds in the business. Need help with online banking? We can walk you through it.
Want to know which shared branching location is closest to you? We can help, our team is ready for anything life throws your way.
Here's a snapshot of how our member Information can help you:
• Account questions + balance information
• Transfer funds
• Help with Online + Mobile Banking
• Help with Bill Pay
• General questions about savings + checking account options
• General questions about available loans
• Current promotions
Received a suspicious email/text/phone call from SunWest?
As a local credit union in Arizona, we care about our community. Our mission is to help members grow and thrive financially, and we can’t do that without helping you combat fraud. Unfortunately, advances in technology make it even easier for criminals to obtain your sensitive information, and their methods have become increasingly convincing.
Remember, we will never send you an email asking you to confirm your account number, passwords, or social security number. If you receive an email asking for this information, do not reply and report the message.
If you have already confirmed information in an email, contact us ASAP so we can investigate and help you resolve any potential issues.
Email us at abuse@mysunwest.com
Interested in sponsorship or partnering with SunWest?
Here at SunWest, we’re all about supporting our communities and enriching the lives of those who need us most. If you would like to discuss potential partnership or sponsorship opportunities, please contact us at marketing@mysunwest.com. A member of our marketing team will respond to your inquiry as soon as possible.
Need to contact the supervisory committee?
The supervisory committee is a panel that operates independently of the Board of Directors. Among its many roles is serving as the liaison between the membership and management of the credit union.
If you have an issue that has not been resolved to your satisfaction, please contact our Supervisory Committee at sunwestsupervisorycommittee@gmail.com.
All such communication is reviewed by members of the supervisory committee and will be acted on accordingly.