Serving Our Members Through Thick & Thin
It's times like these that our core values and how we treat each other matter most. As a credit union, we are considered an essential service within our community. This means that our responsibility is upholding those same values while adjusting for the safety of our members and employees. We have taken a number of actions to ensure you have safe access to your financial services and provide you with continuous updates. Please review the latest news on available services, ways to access your accounts, and resources to help you navigate through these uncertain times.
Branch Lobby Access
Please keep in mind that lines and wait times may be longer than usual. We may also request that you wait outside or in your car if our branches have reached the maximum occupancy for that location. We appreciate your patience and understanding as we work diligently to reduce your exposure to COVID-19.
Member Information Center
Other Ways to Access Your Account
To reduce the risk of exposure, we encourage you to continue to access your account through the following channels whenever possible:
SunWest team members are also available during normal business hours by telephone to assist you at 1.866.897.9378 or 602.866.1100.
How We're Protecting You
Our priority remains protecting your financial health in an environment that is safe for our members and employees. We continue to monitor guidelines from the AZ Department of Health and Safety as well as the Centers for Disease Control & Prevention. We have taken the following measures to help slow the spread of COVID-19:
Your Money is Safe with SunWest
As a federally insured credit union, we want you to know that your money is safe and well-protected with SunWest. Federally insured credit unions offer a safe place for credit union members to save money. All deposits at federally insured credit unions are protected by the National Credit Union Share Insurance Fund, with deposits insured up to at least $250,000 per individual depositor. Additional information on NCUA share insurance coverage is available at MyCreditUnion.gov.
Stay Safe and Avoid COVID-19 Scams
During this time of uncertainty, we are unfortunately seeing an increase in COVID-19 related scams. As your trusted credit union, we have provided updated information regarding ways to avoid being a target during the pandemic. Check out our latest blog post and remember to stay vigilant and keep your guard up as more and more individuals begin to take advantage of the stress we are all experiencing.
Economic Impact Payments