Transaction disputes and fraud claims can be submitted in person at any of our 8 locations or over the phone at 602.866.1100.
Our SunWest Rewards MasterCard® gives you the power to make big-ticket purchases without breaking open your savings chest.
You don’t need a map to find all the treasure we have waiting for you! Our SunWest Rewards MasterCard® gives you the power to make big-ticket purchases without breaking open your savings chest. Take the next adventure in your credit journey and earn reward points to sail off into the horizon.
With a higher spending limit and a lower interest rate than our Classic Card, SunWest’s Rewards Card is the next adventure in your credit journey. If you already carry our Classic but are ready to take it up a notch, we can help you easily convert your current card and get you living a life of high adventure.
Receive rates as low as 9.99% APR and no annual fee.
Boost your spending benefits with a SunWest Rewards MasterCard® today! To redeem points, visit Scorecard Rewards.
ScoreCard Rewards is a rewards program offering Points for qualifying purchases. Points can be redeemed for a variety of items, such as merchandise, airfare, hotels, travel packages, and more (each, an “award”).
On your first visit to the site www.scorecardrewards.com, you will need to set up your profile with a username and password. You will also be asked to set up some security question and answers for password retrieval. Once you create your profile you will log in with your username and password. You may browse the rewards site by clicking on the “Browse Catalog” link from the log in page. Point balance and redemption capabilities are not available in the browse feature of the site.
Point balances are always available on www.scorecardrewards.com or you may call Award Headquarters at (800) 854-0790 to verify your balance.
Simply use your ScoreCard Rewards participating card, each a “rewards card”, for your purchases. You will earn Points based on your qualifying net purchases (purchases minus returns and/or other related credits).
You will earn Points as long as your account is in good standing (that is, not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding).
You do not earn Points for cash advances, balance transfers, unauthorized or fraudulent charges or for fees of any kind on your card account. Credits to your Account (such as for returns of purchases) will reduce the Points available in your account.
No. A sufficient number of Points must be available in your account to redeem the award you want. Points are not available for purchase.
You may order awards anytime during the Program as long as your account is in good standing (that is, not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding) and you have enough Points to redeem the requested award.
For merchandise awards you can order merchandise awards using the online shopping feature at www.scorecardrewards.com. You can also call customer service at (800) 854-0790. You may also print an order form from www.scorecardrewards.com. Simply complete the form, including all information requested, and mail to the address printed on the form. Travel awards, airline tickets, vacation packages, and cruises may be ordered by calling and speaking with a Travel Services Representative. You may also use the online travel booking site to obtain select air awards.
In addition, you may purchase additional airline tickets and make car and hotel reservations online. If you prefer, Travel Services Representatives can assist with booking both purchased as well as redeemed awards travel items.
Call Award Headquarters at (800) 854-0790.
We cannot guarantee that items will be shipped together. You may receive several shipments to complete your order.
Sometimes ordered items are on backorder with the manufacturer. If the backorder is for a short period, such as for no more than a couple of weeks, we will notify you of your backorder status and ship the item once it is again available to us. If the backorder status is going to be longer, we may contact you to allow you to select an alternate award or you may elect to cancel your order and have the Points added back to your rewards account.
Generally, merchandise awards will be shipped from Award Headquarters via a parcel delivery service or by the U.S. Postal Service and should arrive no more than 4-6 weeks after your order is received. Some items may be shipped directly from the manufacturer. You will be notified if there is a delay in filling your order. Please note that shipments cannot be made to a post office box or outside the United States and eligible territories. If you have an APO address, please contact ScoreCard Award Headquarters for details regarding merchandise options and shipments before ordering.
Please check your packages closely for any apparent damage before signing to accept a package. If there is damage, please write a note on the delivery receipt before signing to accept the package. If after you open the package you find the merchandise is damaged, please follow the directions on the packing slip included with your shipment and notify Award Headquarters.
You will be given instructions and a return authorization number to return the merchandise for replacement. Merchandise that is received damaged or defective may be returned within thirty (30) days of receipt for replacement. Please refer to your Terms, Conditions and Program Rules for additional requirements.
Most merchandise is covered by a manufacturer’s warranty. Please retain your packing slip as proof of purchase. For extended warranties or product specific inquiries or repair, you may call the manufacturer directly.
The ScoreCard Rewards Program has a complete list at www.scorecardrewards.com.
Travel Services agents are available Monday – Friday 8:00am – 12:00am and Saturday – Sunday 9am – 9pm (Eastern Standard Time) to book your travel arrangements.
Yes, your travel can be booked online. You can book online at www.scorecardrewards.com. In addition, you can purchase airline tickets and hotel/car reservations.
The actual number of Points required will be based on your travel dates, origin and destination cities, airline, availability, and how far in advance you are making your reservations. The good news is you are in control and the choice is yours!
Yes! We want to make sure your next trip is within reach, which is why we’ve added the flexibility of allowing you to redeem the Points you do have and pay the difference via your ScoreCard or another payment card.
This new program allows you to fly from virtually anywhere to virtually anywhere in the world!
You can now make reservations as close as one day prior to your actual departure date. We recommend you plan your travel at least 14 to 21 days in advance for the best availability, however you are no longer limited to a 30-day advance requirement.
The actual Points required for your travel is dependent upon the specific itinerary you select. You can check point requirements via the online redemption site.Note: Points required for travel may change, and are not final until travel is redeemed for.
Changes and cancellations can be made only if the Supplier and specific air ticket rules permit the modifications. A $20 per ticket service fee will be charged by the travel supplier for all exchanges, modifications, or cancellations, in addition to any applicable airline penalties and/or fare difference.
Yes you can. If you are planning to book a flight or another component to go along with your cruise, you must book the cruise as a separate order from any other travel component you wish to redeem for on the catalog.
You must contact the Travel Rewards Center for all modification and cancellation requests as the policies are different for each travel award.
Yes. Travel Services can assist in booking your purchase travel needs and you can also purchase online.
The booking fees are included in the total number of points required for the travel redemption so you can use your points and you don’t have to pay the booking fees out of pocket. Please note the point requirement differs between on-line and travel agent assisted booking due to a higher fee charged for the agent assistance.
In addition to booking online, you can also order certificates to be used to cover a portion or the cost for hotel reservations and car bookings. Prior to redeeming Points for a hotel or car travel award certificate, please contact the hotel or car rental location you plan to visit to confirm they will accept the certificate with the discount offered in the certificate.
Once confirmed, you can submit your order online or through an Award Headquarters representative by calling 1-800-854-0790. Certificates are usually shipped within 4-6 weeks of processing your order. Upon receipt of your certificate, make your advance reservation by calling the number listed on the certificate and inform the reservation agent of the certificate. ADVANCE RESERVATIONS ARE REQUIRED IN ORDER TO USE YOUR CERTIFICATE. At time of check in, present your certificate with your method of payment for any additional fees.
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You don’t need a map to find all the treasure we have waiting for you! Our SunWest Rewards MasterCard® gives you the power to make purchases without breaking open your savings chest and rewards you all along the way.
Earn 1 point for every $1 spent on purchasesEveryday purchases = Rewards for something extraordinary.
Low finance charges = Confidence to use credit when you need it
No annual fee = No worries from year to year
Low-cost balances transfers = Faster path to financial freedom
Mobile Wallet = Quick and easy purchases
Hop on deck to the next adventure in your credit journey and earn reward points that’ll have you sailing off into the horizon while saving you money on the trip.
Treat yourself to something special when you redeem points from your SunWest Rewards MasterCard®.
If you already carry our Classic but are ready to take it up a notch, we can help you easily convert your current card to help you boost your spending power and get you living a life of high adventure.
Need to compare credit cards a little more before taking the leap. Click on the link below for breakdowns on all 3 of our cards.
Transaction disputes and fraud claims can be submitted in person at any of our 8 locations or over the phone at 602.866.1100.
Yes, you can use your SunWest credit cards internationally at any merchant or retailer that accepts Mastercard®. Please be aware that the foreign transaction fee for international charges is 1.10% of the transaction amount.
To report your credit or debit card as lost or stolen, call us 24/7 at 833.933.1681 or internationally at 812.647.9794. You should receive your replacement in the mail within 7-10 business days.
If card is lost while out of the US, a replacement card may be able to be sent as an exception.
The fee can vary depending on vendor pricing and is typically between $45.00-$65.00. An address and member verification is required. Please call us at 602.866.1100 if you need a card replacement outside of the US.
Your card expires the last day of the month printed on your card. We automatically send a replacement card in the mail the first week of the month the card is set to expire, and most are delivered within 7-10 days of being mailed. Keep an eye on your mail, and call us if you haven’t received your card within 7 days of expiration.
ScoreCard Rewards is a rewards program offering points for qualifying purchases. Points can be redeemed for a variety of items (called “awards”), such as merchandise, airfare, hotels, travel packages, and more.
On your first visit to the site www.scorecardrewards.com, you’ll set up your profile with a username and password, as well as security questions for password retrieval. Once you create your profile, log in with your username and password.
You may browse the rewards site by clicking on the “Browse Catalog'' link from the login page. However, point balance and redemption capabilities are not available in the browse feature of the site, and you must be logged in to view these.
Point balances are always available on www.scorecardrewards.com or you may call Award Headquarters at 800.854.0790 to verify your balance.
Use your SunWest Rewards MasterCard®! You will earn points based on your qualifying net purchases (purchases minus returns and/or other related credits), as long as your account is in good standing (not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as a source of funding).
You do not earn points for cash advances, balance transfers, unauthorized or fraudulent charges or for fees of any kind on your card account. Credits to your account (such as for returns of purchases) will reduce the points available in your account.
No, points are not available for purchase, so you will need to have enough points available in your account in order to redeem the merchandise award you want.
You may order awards anytime as long as your account is in good standing and you have enough points for the requested award.
You can order merchandise awards online at www.scorecardrewards.com or call customer service at 800.854.0790. You may also print an order form from www.scorecardrewards.com and complete it with all information requested, and mail to the address printed on the form. Travel awards, airline tickets, vacation packages, and cruises may be ordered by calling and speaking with a Travel Services Representative.
You may also use the online travel booking site to obtain select air awards. In addition, you may purchase additional airline tickets and make car and hotel reservations online. If you prefer, Travel Services Representatives can assist with booking both purchased as well as redeemed awards travel items.
Call Award Headquarters at 800.854.0790.
A: We cannot guarantee that items will be shipped together. You may receive several shipments to complete your order.
Sometimes ordered items are on backorder with the manufacturer. If the backorder is for a short period, such as for no more than a couple of weeks, we will notify you of your backorder status and ship the item once it is again available to us.
If the backorder status is going to be longer, we may contact you to allow you to select an alternate award or you may elect to cancel your order and have the Points added back to your rewards account.
Generally, merchandise awards will be shipped from Award Headquarters via a parcel delivery service or by the U.S. Postal Service and should arrive no more than 4-6 weeks after your order is received. Some items may be shipped directly from the manufacturer.
You will be notified if there is a delay in filling your order. Please note that shipments cannot be made to a post office box or outside the United States and eligible territories. If you have an APO address, please contact ScoreCard Award Headquarters for details regarding merchandise options and shipments before ordering.
Check your packages closely for any apparent damage before signing to accept a package. If there is damage, write a note on the delivery receipt before signing to accept the package. If after you open the package you find the merchandise is damaged, follow the directions on the packing slip included with your shipment and notify Award Headquarters.
You will be given instructions and a return authorization number to return the merchandise for replacement. Merchandise that is received damaged or defective may be returned within thirty (30) days of receipt for replacement. Refer to your Terms, Conditions and Program Rules for additional requirements.
Most merchandise is covered by a manufacturer’s warranty. Please retain your packing slip as proof of purchase. For extended warranties or product specific inquiries or repair, you may call the manufacturer directly.
The ScoreCard Rewards Program has a complete list at www.scorecardrewards.com.
Travel Services agents are available Monday – Friday 8:00am – 12:00am and Saturday – Sunday 9am – 9pm (Eastern Standard Time) to book your travel arrangements.
Yes, your travel can be booked online at www.scorecardrewards.com. In addition, you can purchase airline tickets and hotel/car reservations.
The actual number of points required will be based on your travel dates, origin and destination cities, airline, availability, and how far in advance you are making your reservations.
Yes! We want to make sure your next trip is within reach, so you now have the flexibility to redeem the points you do have and pay the difference via your SunWest Rewards MasterCard®.
Fly from virtually anywhere to virtually anywhere in the world!
You can make reservations as close as one day prior to your actual departure date. We do recommend you plan your travel at least 14 to 21 days in advance for the best availability, however, you are no longer limited to a 30-day advance requirement.
The actual points required for your travel is dependent upon the specific itinerary you select. You can check point requirements via the online redemption site. Please note: Points required for travel may change, and are not final until travel is redeemed for.
Changes and cancellations can be made only if the supplier and specific air ticket rules permit the modifications. A $20 per ticket service fee will be charged by the travel supplier for all exchanges, modifications, or cancellations, in addition to any applicable airline penalties and/or fare difference.
Yes, you can. If you’re planning to book a flight or another component to go along with your cruise, you must book the cruise as a separate order from any other travel component you wish to redeem in the catalog.
You must contact the Travel Rewards Center for all modification and cancellation requests as the policies are different for each travel award.
Yes. Travel Services can assist in booking your purchase travel needs, and you can also purchase online.
The booking fees are included in the total number of points required for the travel redemption, so you can use your points without having to pay the booking fees out of pocket. Please note: The point requirement differs between on-line and travel agent assisted booking due to a higher fee charged for the agent assistance.