location updates

We continue to strategically reposition our SunWest branch network to better serve our communities and members.

Cactus Closes

Last day open at Cactus: February 23, 2024

Thunderbird Opens

First day open at Thunderbird: February 26, 2024

New Location

4141 W. Thunderbird Rd. Phoenix, AZ 85053

sunwest is on the move

We prioritize member service + security. That’s why we are so excited to announce that we are relocating our Cactus Branch currently located at 11829 N. 28th Drive to 43rd Avenue + Thunderbird Road!

New Thunderbird Branch Address:

4141 W. Thunderbird Rd.

Phoenix, AZ 85053

Dates to Know:

  • Our last day open at Cactus: February 23, 2024
  • Our first day open at Thunderbird: February 26, 2024

why the move?

While we’re so grateful for the relationships + success we’ve experienced at Cactus, this move is in the best interest of our SunWest community. 

  • Enhanced Accessibility. Our new address offers increased visibility, accessibility, and improved facilities.
  • Convenience in Mind. Just minutes away, our new branch is located in a high-traffic area, making your visit easier than ever.
  • Safety First. Your safety is a top priority. Our new location is in a more secure area, ensuring both staff and members feel comfortable.


  • No Drive-Thru Teller. Our Thunderbird Branch lobby is much more accessible, and we’ll have you in and out faster than you can say, “Can you send the tube over?”
  • No Safe Deposit Boxes. Members who currently have a safe deposit box should have recently received a notification. If you have not yet made closure arrangements, please do so no later than December 12, 2023 to avoid drilling fees or property escheatment to the State of Arizona. See more about this process in the FAQs below.


We are so proud to call you ours, and are working hard to avoid any service interruption or inconvenience. If you have any questions or concerns about this move, we’re only one call away.

Location Updates FAQ

How will this move affect members with safe deposit boxes at Cactus?
I lost my safe deposit box key - How do I get access?
Where will the new Cactus branch be located?
I have a loan with you. Who do I mail payment or any necessary documentation to?
How can members stay informed about this relocation?


Give us a call, pay a visit, or fill out the form below and we’d be happy to help!

Do not send sensitive personal information through this contact form, such as account or loan numbers. Instead, click the envelope icon inside of Online Banking, or give us a call at (602) 866-1100. All fields are required.

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