Members Using Online Banking
If you are a SunWest online banking user, email us through online banking. Once logged into online banking, click on the envelope icon in the top right-hand corner of the screen.
Reporting Suspicious Email
Report suspicious email to email@example.com
SunWest will never send you an email asking you to confirm your membership number and/or password. If you receive an email asking to confirm information, do not reply. If you replied to the email and provided personal information, contact us immediately.
All Other Inquiries
Typically, we are able to help you the fastest over the phone:
Phone Number: (602) 866-1100
Toll Free Phone Number: 1-866-897-9378
Monday - Thursday Hours: 8:30am - 5:30pm
Friday Hours: 8:30am - 6:00pm
Saturday Hours: 8:30am - 1:00pm
Email: If you can log into online banking, please email us through online banking. Once logged into online banking, click on the self service tab and the "send us a message" link will be on the left hand side. If you do not use online banking or cannot access it, click here for an alternate email method. Emails received through this alternative system are typically responded to within 2 business days.